Policy+Handbook


 * Online Learning Policy Handbook **

**October, 2010 **

**Online learning ** offers a convenient, flexible way to continue your education. You can experience direct one on one communication with your instructor and fellow students at various times rather than just in a classroom.

This policy handbook will provide you with information you need to know in order to be successful in your online course.

//Leanne Doyle // is the director of continuing education at the University of Wisconsin-Fond du Lac where she has more than fifteen years experience in educational programming. She is a Certified Program Planner and holds a Master of Science in Educational Leadership from the University of Wisconsin Oshkosh.

**Online learning ** is defined as learning that takes place partially or entirely over the Internet. This definition excludes purely print-based correspondence education, broadcast television or radio, videoconferencing, videocassettes, and stand-alone educational software programs that do not have a significant Internet-based instructional component. (U.S. Department of Education Office of Planning, Evaluation, and Policy Development Policy and Program Studies Service, 2010)

**Copyright, fair use, plagiarism and paraphrasing ** This lesson provides a background for students on copyright, fair use, plagiarism, and paraphrasing. Fair use is discussed, as well as strategies for paraphrasing and the consequences of plagiarism. []

**Student expectations ** [|**//http://programevaluationbasic.wikispaces.com/page/edit/Policy+Handbook?template=&responseToken=37bfaf736327bb05a5f8af380b6e7aa1//**]

**//What does it mean to be a student in an online course? //** In many ways, taking an online course is like taking a face-to-face course. Both feature individual assignments and cooperative group projects, and both require you to take exams to show you are learning the course material. The instructor directs students through the activities, posting announcements, delivering lecture materials, responding to questions, and grading assignments and exams. The great benefit of being in an online course is that you can have direct, one-to-one communication with your instructor and fellow students at any time, rather than only during class or office hours.

**//What are the Expectations of my Participation? //**
 * <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">You will be expected to do the same amount of homework you might do in a face-to-face course.
 * <span style="0in: normal; background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; margin: 0in -0.75in 0pt 0in; tabstops: list .5in; vertical-align: baseline;">You will be asked to spend more time generating and participating in discussions with the instructor and the other students. These discussions, in which you will respond to other students' comments, play a central role in the learning experience
 * <span style="0in: normal; background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; margin: 0in -0.75in 0pt 0in; tabstops: list .5in; vertical-align: baseline;">If you are assigned to participate in team projects, your team members will rely on you to participate and contribute to the projects
 * <span style="0in: normal; background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; margin: 0in -0.75in 0pt 0in; tabstops: list .5in; vertical-align: baseline;">You must be responsible for keeping up with the workload so that you can be an active participant in online discussions

<span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; text-indent: 0.5in;">Unlike the situation in most face-to-face courses, where you can show up for class, listen to lectures, and perhaps not play an active role in the discussion, the assignments in online courses require your participation. If you do not keep up with reading and other homework, you will not be able to contribute meaningful, timely comments to the online discussions. Avoid this predicament by setting aside specific times each week for engaging in course participation activities, and stick to them. Otherwise, you may find you quickly fall behind in reading messages to which you need to respond.

**//<span style="background: white; color: #c00000; font-family: 'Arial','sans-serif'; font-size: 12pt;">How often will I have to be online? //** <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; text-indent: 0.5in;">A good rule of thumb is to log on at least once a day to check announcements and review online materials. How long you need to be online depends on the activities for that session. <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; text-indent: 0.5in;">Look at the calendar to see when certain assignments are due and when projects begin and end. Different courses may offer very explicit schedules that tell you when you need to be online for different assignments. For example, you may have a class discussion for which you will need to submit an initial comment on a Monday and then respond to another student's comment on Tuesday. Requirements of this kind will be spelled out in the respective assignment or discussion.

**//<span style="background: white; color: #c00000; font-family: 'Arial','sans-serif'; font-size: 12pt;">Is flexibility built into online courses? //** <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; text-indent: 27pt;">You can log on when it is convenient for you, but there are some things to consider: <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.75in 0pt 27pt;">· Although online courses are asynchronous (students are not online at the same time), there are deadlines <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.75in 0pt 27pt;">· You are responsible for getting assigned reading materials <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.75in 0pt 27pt;">· You will need to add to discussions and reply to other students' comments <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.75in 0pt 27pt;">· You will need to hand in individual assignments on time <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt;">Your presence in the course will be apparent only if you add to discussions and do the online assignments. Also, as stated above, it is crucial that you keep up to date by reading all lecture materials and posted comments before participating in the online discussions. ( <span style="color: #000099; font-family: 'Arial','sans-serif'; font-size: 12pt;">[|http://www.online.uwc.edu/academics/expectations.asp 2010] <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt;">)

**//<span style="color: #c00000; font-family: 'Arial','sans-serif'; font-size: 12pt;">What learning technologies will I be using? //** <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt;">The course site may contain course material in multiple formats, including text, images, electronic presentations, video and/or audio. To access these files, you must have the required software, downloads and players installed on your computer:

<span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt;">Approved Browsers include**:** <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt;">Microsoft Internet Explorer, Mozilla Firefox, and Apple Safari.

<span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt;">Applications, Downloads and Players include: <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt;">Microsoft Office; Apple QuickTime Player; RealMedia, RealPlayer or Real Alternative; Adobe Flash Player; Shockwave Player; Windows Media Player; WinZip; Adobe Acrobat Reader

**//<span style="background: white; color: #c00000; font-family: 'Arial','sans-serif'; font-size: 12pt;">I should know how to... //** <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.5in 0pt 46pt;">· Access a computer with the minimum hardware and software requirements for the course <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.5in 0pt 46pt;">· Download and install any required browsers, viewers and players <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.5in 0pt 46pt;">· Connect to the Internet and launch a browser such as Internet Explorer or Firefox <span style="background: white; color: #353535; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in -0.5in 0pt 46pt;">· Open multiple browser windows

**//<span style="background: white; color: #c00000; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">What is netiquette? //** <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">Communication and conduct in the course community will be held to the standards of academic achievement, discipline, equal opportunity, student rights and regulations, and policies specified for any course at the institution. Some netiquette guidelines:

**//<span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">Behind Every Name There is a Person //**

<span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">a. Respect the **privacy** of your classmates and what they share in class. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">b. Ask classmates for **clarification** if you find a discussion posting offensive or difficult to understand. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">c. **Avoid sweeping generalizations.** Back up your stated opinions with facts and reliable sources. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">d. Understand that **we may disagree** and that exposure to other people’s opinions is part of the learning experience. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">e. Be **respectful** of each other. We’re all in this together. Before posting a comment, ask whether you would be willing to make the same comment to a person's face. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">f. Keep in mind that everything you write, indeed **every click of your mouse is recorded on the network server.** On the Internet there are no take backs. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">g. Keep in mind that you are **taking a college class**. Something that would be inappropriate in a traditional classroom is also inappropriate in an online classroom.

**//<span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">Online Communication //**

<span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">a. Be aware that typing in **all capital letters indicates shouting**. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">b. **Be careful with humor and sarcasm.** Both can easily be misunderstood! <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">c. Review all discussion postings before posting your own to **prevent redundancy.** <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">d. Check your writing for errors by **reviewing what you’ve written** before submitting it. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">e. **Acronyms** (LOL, etc.) and **emoticons** (smilies) are commonly used online, but be careful not to overuse them. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">f. Many communications with your instructor or fellow students are best handled through **email**. Only post on the **classroom discussion board** if the conversation is relevant to others in the class. ( <span style="color: #932968; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">[] <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">, 2010)

**<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">Instructor Expectations **

<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">Many Instructors have begun to teach online courses for college students with busy work and family lives. Although online learning offers convenience for adult students, instructors who design and implement e-learning experiences must provide quality online instruction.

**<span style="color: #990000; font-family: 'Arial','sans-serif'; font-size: 12pt;">What are the expectations for the design and implementation of online learning experiences? ** <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt;">Online instructors are expected to design an online learning experience that fosters active learning by the students by doing the following:

**<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Development **
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Creating and instructor autobiography for your students that outlines the years of experience and credentials that you may possess for teaching the course
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Implement course content the requires students to participate in active learning in a collaborative learning environment
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Incorporate project based learning activities to create a cooperative learning environment allowing the instructor to active engage the student
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Utilize tutorial software for students that do not speak English as their primary language

**<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Implementation **
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Create activities and learning opportunities that appeal to the different learning style of prospective by utilizing Podcast or Webinars
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Welcome and encourage students to relate their personal and professional experiences to the course curriculum. Allow the reflective input while facilitating the discussion and keep the original subject current
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Encourage participation from the less active and nontraditional students in the class. If students are not engaging in discussions, contact them directly and encourage there participation.
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Establish clear guidelines for appropriate online postings, two posts per week are an acceptable number.
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Incorporate one on one or face to face visits, use a brick and mortar campus locations or utilize video conferencing software like Skype
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Provide relevant classroom readings to online learning participants, course reading should require students to reflect on prior learning and ask how the things that they are learning will affect the world around them.

**<span style="color: #990000; font-family: 'Arial','sans-serif'; font-size: 12pt;">How should instructors demonstrate ability to use Technological resources and software applications? **

<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt;">Conducting online learning classes requires instructors to use different applications and software systems in their curriculum. You are expected to have a working knowledge of the following:
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">The Implementation of copyright systems like turnitin.com to insure academic integrity as well as software applications like, Microsoft Internet Explorer, Mozilla Firefox, and Apple Safari. Microsoft Office; Apple QuickTime Player; RealMedia, RealPlayer or Real Alternative; Adobe Flash Player; Shockwave Player; Windows Media Player; WinZip; Adobe Acrobat Reader
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">The use of podcast program systems and webinars to address the needs of visual and auditory learners Audacity and Fotobabble
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">A working knowledge of the institutions Content Management System (CMS)

**<span style="color: #990000; font-family: 'Arial','sans-serif'; font-size: 12pt;">What assessment strategies are expected of online instructors? **

<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt;">To create a positive learning experience, you must outline clear and flexible strategies assessing student knowledge and participation in course performance. Assessment strategies should outline the following:
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Student expectations for academic integrity, by the utilization of plagiarism software
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Pre-established deadlines for turning in assignments, and built in flexibility for students that have technological trouble on their personal computers.
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">An established prerequisite of the amount of online post that are necessary for active engagement in course activities.
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Developed evaluation process of project learning based on total group member participation.
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 10pt; tabstops: list .5in; vertical-align: baseline;">Evaluation process for students based on the amount of times that the have actively participated in online group discussion.

**<span style="color: #990000; font-family: 'Arial','sans-serif'; font-size: 12pt;">In what way(s) can online instructors exemplify professional growth in online instruction? **

<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt;">Online instructors are expected to participate in continued education courses in the facilitation on online curriculum. Online instructors are expected to complete 3 credits or 28 hours of coursework in online instruction every four years.

**<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">What are the College and University expectations for online instructors? **

<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt;">College administrators have a responsibility to ensure online course instructor and their curriculum meet state standards for subject content and instructional licensure. To ensure those classroom students are given quality instruction and knowledge in the subject area online instructors are expected to: **<span style="color: #990000; font-family: 'Arial','sans-serif'; font-size: 12pt;">Course Design Checklist **
 * <span style="0in: justify; color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; tabstops: list .5in; vertical-align: baseline;">Meet credential requirements for online instruction. The instructor must have a minimum of 28 hours of course instruction in creating online courses
 * <span style="0in: justify; color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; tabstops: list .5in; vertical-align: baseline;">Online college and university instructors must be certified in the subjects being taught by having a minimum of a Masters degree in the subject area or and earned Doctorate degree from an accredited institution.
 * <span style="0in: justify; color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; tabstops: list .5in; vertical-align: baseline;">Must participate in-service professional development for online instructor in face to face sessions with a online instructional mentor
 * <span style="0in: justify; color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt; tabstops: list .5in; vertical-align: baseline;">Participate in multidisciplinary team with college and university technology services to maintain provide ideas for the better use of the College and University Content Management System (CMS)
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Where the proper course instructor autobiography? ||   ||
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Did I utilize project based learning exercises? ||   ||
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Did I develop clear course goals and learning outcomes? ||   ||
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Does the course have a clear and organized assessment rubric? ||   ||
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Does the course utilize the proper Content Management Systems ||   ||
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Does the course address the different student learning styles? ||   ||
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Does the course address the needs of English as Second Language students? ||   ||
 * <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt;">Does the course meet core competencies outlined by the state Administrative Regulators? ||   ||

<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">References:

<span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">1. <span style="color: #0000cc; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">[] <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">. (U.S. Department of Education <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">Office of Planning, Evaluation, and Policy Development <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">Policy and Program Studies Service, 2010) <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">2. ( <span style="color: #000099; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">[|http://www.online.uwc.edu/academics/expectations.asp 2010] <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">) <span style="background: white; color: #333333; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">3. <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">( <span style="color: #932968; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">[] <span style="background: white; color: #29303b; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">, 2010) <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">4. <span style="color: #000099; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">[] <span style="color: black; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">5. <span style="color: #000099; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%;">[]

<span style="color: #000000; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0in 0in 10pt;">6. http://www.inacol.org/research/nationalstandards/NACOL%20Standards%20Quality%20Online%20Teaching.pdf